How do I create an account/log in?

Getting started or logging in with Picksy is simple.

1. Visit picksy.com and select Join Now. If you already have an account, select Log In.
2. Enter your email address.
3. Picksy will send you:
   • A 5-digit verification code
   • A secure “magic link” for instant login

You can log in using either method:

• Option 1: Magic Link
  • Click the button in your email to log in automatically.
  • Important: The magic link only works in the same browser you used to start signing up. For example, if you start on a desktop, make sure you open the email in the same desktop browser—not on your phone.

• Option 2: 5-Digit Code
  • Return to the Picksy tab and manually enter the 5-digit code sent to your email.

How do I update my email or phone number?

To update your phone number, our team will first need to manually remove the current number from your account. Once that's done, you'll be able to log in to your account and add your new number under Account Settings.

Our customer support team is happy to assist in updating your email address. Kindly note that this email address change is also applied for ALL ACCOUNTS and NEWSLETTERS tied to the email address provided across the People Inc. family of brands, including:

Allrecipes, BHG, Brides, Byrdie, Daily Paws, EatingWell, Entertainment Weekly, Food & Wine, Health, Investopedia, Lifewire, Liquor, Magazines.com, Martha Stewart, MyRecipes, Parents, People, Real Simple, Serious Eats, Simply Recipes, Southern Living, The Spruce, The Spruce Eats, The Spruce Pets, Thoughtco, Travel + Leisure, Verywell Fit, Verywell Health, and Verywell Mind.

To proceed with submitting an email or phone number change request, please contact our Customer Support team here.

I can’t log in — what should I do?

If you’re having trouble accessing your Picksy account, try the troubleshooting steps below.

Check Your Email

If you can't find the 5-digit code in your inbox, look in your Spam or Junk folder. Note: Your magic link and 5-digit login code are valid for 30 minutes. If you request a new code, all previous codes will be deactivated. Be sure to double-check that you entered the correct email address!

Refresh Your Browser

Temporary login issues can often be fixed by:

• Clearing your browser cache
• Opening Picksy in an Incognito or Private browsing window
• Refreshing the page and trying again

Prevent Browser Auto-Fill Issues

Some browsers may auto-fill an old password into the 5-digit code field. If this happens:

• Clear the field completely
• Manually type your 5-digit login code

Check Email or Firewall Restrictions

To help ensure delivery of Picksy login emails:

• Add no-reply@auth.picksy.com to your contacts or safe senders list
• If using Picksy at work, ask your IT department to whitelist the domain: @auth.picksy.com

Verify Your Internet Connection

Make sure you have a stable internet connection. If needed, try reconnecting to Wi-Fi or refreshing your network connection.

Still Need Help?

If you’ve tried the steps above and still can’t access your account, please contact our Customer Support team here.

Can I merge accounts?

No—Picksy does not support merging multiple accounts at this time.

Because each account is linked to a specific email address and phone number, we recommend choosing one primary account to save products, organize collections, and manage your preferences.